Privacy Policy

Last updated: 10 November 2026

PlayLB is an online platform for booking football pitches in Lebanon, operated from Lebanon. This policy explains what information we collect, why, and the choices you have.

1. What we collect

  • Players: your name and phone number when you send a request, and the details of your bookings (stadium, field, time, price, status, deposit and payments recorded by the stadium).
  • A small cookie on your device that remembers you on that phone or browser for one year, to fill in your name and number next time and to show “My bookings”.
  • If you turn on notifications: a technical address of your browser (needed to deliver them) and your language.
  • The stadium you book may keep notes about you at their stadium: games played, no-shows, a private note, or a block.
  • Stadium owners and staff: name, login name, an optional phone number and a password (stored encrypted, never readable). Actions on bookings are recorded with the account that made them.
  • Visits: we only count how many browsers visit each day. We don't store your IP address, name or phone for this.
  • We don't access your location. Stadium locations shown on the map are public information added by PlayLB.

2. How we use it

  • To send your request to the stadium, manage the waiting list, deposits and confirmations, and show your bookings.
  • To send you notifications about your requests and games, if you allowed them.
  • To prevent abuse (for example, players blocked by a stadium can't send new requests there).
  • To understand, in total numbers only, how many people use PlayLB, so we can improve it.

3. Who sees your information

  • The stadium you send a request to sees your name, phone number, your bookings at that stadium and their own notes. Other stadiums don't see your notes.
  • We never sell your information and don't use it for advertising.
  • Services that help run PlayLB: our hosting provider (DigitalOcean, servers in Europe) and the browser companies that deliver notifications (Google, Apple, Mozilla). WhatsApp is only used when you or the stadium choose to send a message.

4. Cookies and storage

  • We only use what's needed for the site to work: the sign-in session for stadium staff, the device cookie for players, and your language.
  • Your browser also keeps small settings, like whether you closed the install message or were already counted today.
  • No advertising or tracking cookies.

5. How long we keep it

  • Booking records are kept as long as stadiums need them for their history and accounts.
  • The device cookie ends after one year without use. Notifications stop when you turn them off or uninstall.
  • You can ask us to delete your information; records a stadium needs for its accounts may be kept with your name and number removed.

6. Your choices

  • Turn notifications off at any time (in “My bookings” or your phone's settings).
  • Clear your browser's site data to make PlayLB forget your device.
  • Ask us to see, correct or delete your information by email.

7. Security

  • PlayLB runs over a secure connection (HTTPS), passwords are stored encrypted, and stadium data is only visible to that stadium's own accounts and the PlayLB administrator.

8. Young players

  • If you are under 16, please ask a parent or guardian before sending a request.

9. Changes

  • We may update this policy. The date at the top shows the latest version.

Questions, or want your data changed or deleted? Email support@playlb.app.